Innovation is a Team Activity

Innovation is a Team Activity

Supply chain management is a team endeavor, and developing an effective operational team is a challenge for any organization. But including innovation in the mix compounds that challenge. A study conducted last January by the MIT Supply Chain Strategy Lab sheds light on the dynamics of supply chain teams, and the factors that impact theirRead More

Innovation is a Team Activity

Innovation is a Team Activity

Supply chain management is a team endeavor, and developing an effective operational team is a challenge for any organization. But including innovation in the mix compounds that challenge. A study conducted last January by the MIT Supply Chain Strategy Lab sheds light on the dynamics of supply chain teams, and the factors that impact theirRead More

Internet of Things Can Drive Big Savings in the Post-Sales Supply Chain

Internet of Things Can Drive Big Savings in the Post-Sales Supply Chain

An area where the Internet of Things (IoT) can live up its hype is the post-sales or service supply chain. Sensors and product log files can be used to track and analyze the performance of installed products ranging from computer equipment and storage devices to production machinery. IoT-enabled product monitoring provides much greater precision andRead More

A Decision-Making Tool for Designing Reverse Logistics Networks

A Decision-Making Tool for Designing Reverse Logistics Networks

  The Malaysia Institute for Supply Chain Innovation (MISI) has initiated a research project to help enterprises design networks for reverse logistics operations that meet their organizational objectives. The project has three main goals: to identify the main factors that influence reverse channel network design decisions, to propose a framework for making these decisions, andRead More

Is Sacking a Customer Worth the Risk?

Is Sacking a Customer Worth the Risk?

The customer is always right – except when you no longer want to do business them. Firing customers is a valid risk mitigation strategy when the business they bring is under threat or unprofitable, or they are out of alignment with your strategic goals. But companies need to exercise extreme caution when choosing such anRead More