Category Archives: Strategy

Retail’s Phantom Inventory Menace, or the Ghosts of Christmas Present

Retail’s Phantom Inventory Menace, or the Ghosts of Christmas Present

Even with today’s sophisticated inventory management systems, retailers are woefully unaware of just how low on-shelf availability is for many of the products they carry. Our research, carried out in collaboration with a major consumer goods manufacturer, suggests the problem is significantly worse and costlier than many retailers assume. The culprit is “phantom inventory”—goods thatRead More

Improving Traceability for Better Supply Chain Performance

Improving Traceability for Better Supply Chain Performance

Many companies are striving to improve supply chain traceability in response to increasing demand from customers and government regulators for more information on product flows. The ability to accurately track the movement of products also helps companies to raise the efficiency of supply chains. Researchers at the Malaysia Institute for Supply Chain Innovation (MISI), ShahRead More

Innovation is a Team Activity

Innovation is a Team Activity

Supply chain management is a team endeavor, and developing an effective operational team is a challenge for any organization. But including innovation in the mix compounds that challenge. A study conducted last January by the MIT Supply Chain Strategy Lab sheds light on the dynamics of supply chain teams, and the factors that impact theirRead More

Internet of Things Can Drive Big Savings in the Post-Sales Supply Chain

Internet of Things Can Drive Big Savings in the Post-Sales Supply Chain

An area where the Internet of Things (IoT) can live up its hype is the post-sales or service supply chain. Sensors and product log files can be used to track and analyze the performance of installed products ranging from computer equipment and storage devices to production machinery. IoT-enabled product monitoring provides much greater precision andRead More

A Decision-Making Tool for Designing Reverse Logistics Networks

A Decision-Making Tool for Designing Reverse Logistics Networks

  The Malaysia Institute for Supply Chain Innovation (MISI) has initiated a research project to help enterprises design networks for reverse logistics operations that meet their organizational objectives. The project has three main goals: to identify the main factors that influence reverse channel network design decisions, to propose a framework for making these decisions, andRead More